Amateurish and repeated errors.
by PAJO
I have long experience in offshore banks, I started to use this bank on 2016 and it was acceptable but now is one of the worst bank in the " offshore world" ...
by khomer
This is an update from my recent post about how difficult it has been with this bank. Below are the new requirements which has pushed us to find a new bank. Unbelievable. INWARD Supporting documents ie invoices/contracts/agreements / Board Resolutions to support the transaction Bill of Ladings are required for all Trading accounts. Incoming amounts should be as per the business plan with regards to name of remitter and incoming volumes specified Latest Audited financial statements / financial summary / profit & loss or balance sheet – duly certified by a practicing account SKYPE call would be done with the UBO for the initial funding (if no SKYPE was done at time of account opening) SKYPE call will be done for at least 1 incoming remittance (if no SKYPE call has been done with the UBO previously) For any consultancy activities , we would require a copy of the consultancy agreement+ breakdown + feasibility report Updated business plan if exceed expected amount If the amount of transaction exceeds the forecasted amount on the business plan , we will request an Updated business plan OUTWARD Supporting documents ie invoices/contracts/agreements / Board Resolutions to support the transaction Bill of Ladings are required for all Trading accounts. Outgoing amounts should be as per the business plan with regards to name of beneficiary and outgoing volumes specified Latest Audited financial statements / financial summary / profit & loss or balance sheet – duly certified by a practicing account For amounts over USD 50,000 ,SKYPE call will be done with the authorised call back person for the call back verification . If there has been a recent SKYPE call , then normal telephone call back verification will be done For any consultancy activities , we would require a copy of the consultancy agreement+ breakdown + feasibility report Updated business plan if exceed expected amount If the amount of transaction exceeds the forecasted amount on the business plan , we will request an Updated business plan
by Oknow
Have a two person start up compamy. After one year of deposits from our two clients they now require every invoice and contracts. Very unprofessional that they never provide a summary of questions but one question at a time cycle for over a week. Have difficulty with taking funds out to pay employee. Have taken over three months and still cannot. Responce is bad and have to resort to whats up to get a Skype call. Will not explain what it is that they want or require, again one by one...no summary.. Have begun search of new bank
by Oknow
Overall a good bank to work with. Their debit card options are good and wiring and out is easy and fast.
by BillW
I like their online service. Easy to navigate and user-friendly. Their staff are also polite and helpful.
by Ironcor
