I have a business with my partner and they recommended me to open a person account with DSBC to get transactions with them.Unfortunately, the deal is failed and the account is no longer needed. I was freaky about how to close the account and all the problems I had with my partner but my account manager helped me out and advised all the information to close my account and instructed step by step. Again, it was an good service, they are always listen to you when you need them. In the future if I need the account again, I definitely consider DSBC.
I was holding a travel document back then and though that I could have a personal account. It turns out that DSBC accepts ordinary Passport only, such a pity but still, I supposed that's good for due diligence, document checking. They explained and returned my funding. Being good and precise to new clients!